Request Tracker 3.1 Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. help desk, call center, helpdesk, workorder database, crm, kms, customer relations management, customer resource management, resource management, customer service,

SalesCycle CRM 1.06.510 This highly functional CRM system allows small companies to own a CRM system for less than the annual cost of ASP solutions. At less than $100 per user, it compares to systems costing three times as much. It can be expanded to multi user mode by the addition of a Server Pack which is available for download and can also be integrated to Artemis Accounts II for a complete accounting and CRM solution. customer relations management, personal information management, forecasting, communications, accounts, accounting, multi-currency, low-cost, multi-company, invoicing,