Customer Support most popular related programs listed listed on SoftsLand.com


LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
free help desk, free helpdesk, free help desk software, free helpdesk software, free help desk system, free helpdesk system, help desk, helpdesk, help desk software, helpdesk software,
LBE Free Helpdesk
SkyFex Remote Assistant SkyFex Remote Assistant 1.0
SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.
remote support, remote assistance, customer support, desktop sharing, helpdesk software, help desk, online collaboration, pcanywhere, remote desktop control, remote control,
Help Desk-99 Help Desk-99 4.0.163
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,
Live Site Live Site 2.011
The free software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0!
video chat software, video chat support, online support, video chat, audio chat, customer support, new,
DataTrack System DataTrack System 2.5.2647
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,
Skymol Live Customer Support Software Skymol Live Customer Support Software 1.0
Skymol live customer support software is a new on-demand customer service and live help software with voice chat, video chat and text chat. This customer support software establishes a powerful communications interface, creating a real-time voice, video connection between an agent and a web site visitor on you web site. It is completely web-based and FREE to Try for 7 days with no obligation to purchase.
customer support, live help, live support, help desk, helpdesk software, live chat, voice chat, video chat, voip, web based,
ShareTrack ShareTrack 3.01
ShareTrack is a new kind of browser-based help desk software for your IT department. Not only does it track all the standard stuff like incidents and assets more simply and easily, but it can effortlessly track other types of information like tasks, projects, sales leads, whatever for other departments as well. That's the kind of simplistic power that can really impact your entire organization in a hurry. Free online test drive.
sharetrack, firebreak, firebreak software, help desk software, help, desk, software, helpdesk, web help desk, web helpdesk,
Beyond Remote Support Beyond Remote Support 2007
Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!
remote support, remote assistance, customer support, desktop sharing, helpdesk software, online collaboration, pcanywhere, remote control software, remote desktop control, remote solution,
CRM-Express CRM-Express 3.02
CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book.
crm software, crm, contact management, customer relationship, customer relationship management, crm online, crm software, marketing automation, customer support, contact management,
ihelpcenter ihelpcenter 3.1
ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com.
pc remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, vnc, vpn alternative, remote email access, file transfer pass through firewall,
RealTimeQuery RealTimeQuery 2.02
RealTimeQuery is the perfect tool for offering online support to your customers. The program enables your users to contact you in real time while visiting your website. RealTimeQuery acts as a server on your PC, it listens for connections from your website, opening a direct communication channel between you and your customers.
live help, customer support, live chat, website chat,
SupportCenter 1.0
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
helpdesk software, support software, trouble ticket software, customer support, mail handling,
LBE Desktop Helpdesk LBE Desktop Helpdesk 4.0.163
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,
MiniHelp! 1.00
MiniHelp! is a PHP script that allows you to interact with your visitors, offering support and/or sales in real time through chat. When the visitor requests help, the operator is informed through a visual and sonorous signal. MiniHelp! is completely Web-based, and does not require any additional software or plugin.
chat, customer support, live help, operator,
webtopc webtopc 3.1
webtopc is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at webtopc.com.
pc remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, vnc, vpn alternative, remote email access, file transfer pass through firewall,
SimpleHelp SimpleHelp 2.15
Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.
remote support, tech support, support software, customer support,
Commit CRM Commit CRM 3.7
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
computer repair, computer services, it services, tech support software, crm software, time billing, service software, helpdesk, ticketing system, small business crm,
logonmypc logonmypc 3.6
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.
pc remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, vnc, vpn alternative, remote email access, file transfer pass through firewall,
SRM Help Desk 2005 SRM Help Desk 2005 1.0
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
help desk, customer support, crm, it help desk,
Ask4help Ask4help 1.1
Better support equals more sales so you really need to start saving time and increase your sales. Ask4help can reduce your support time by up to 90%. Using an online FAQ database, your customers will find the answers instantly and you can enjoy some free time knowing that your business is safe.
help center, frequently asked questions, faq manager, faq, php faq application, support, customer support,
DEKSI CRM DEKSI CRM 3.2
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
crm software, crm, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, deksi crm,
Problem Solved Problem Solved 4.6
Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.
help desk, web enabled help desk, customer support, inventory,
ieSupportManager ieSupportManager 1.61
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
helpdesk, help-desk, help desk, support, web, knowledgebase, knowledge, software, free download, evaluation,
Flash Livehelp Flash Livehelp 1.0
Breathe some life into your digital domain with Flash Livehelp and watch your sales soar. What makes our system unique is that in addition to the Livehelp Administrator you will receive a flash web client(swf) which you can post on your web site and/or web auctions PLUS a flash desktop client(exe) which can be distributed to customers, clients, family and friends via CD, download or email. Setup in minutes, no monthly fees. MySQL/PHP based.
livehelp, chat, instant messenger, flash, customer support, tools, internet support, webmaster tools, auction tools, ebay,
AnswerTool AnswerTool 2.3.1
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
email response management, frequently asked question, faq, to do list, help desk software, customer support,

 

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