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IPI.HELPDESK 6.05.demo
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.
crm, eam, erp, itil, itsm, accounting, tracking, support, cms, management, |
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ITIL Service Management (ITSM) Toolkit 2.11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization. Obtain specific guidance for implementation including base-level service and pricing examples for IT products, process roles & responsibilities, goals & objectives, requirements, measurements and more...
itil, itsm, service management, service level agreement, sla, ola, uc, it, service catalog, cmdb, |
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ProcessWorx CMDB 1.5.0204
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.
cmdb, configuration management, itil, itsm, service management, service level agreement, sla, ola, uc, it, |
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IPI.MANAGER demo-6.05
IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ?slice? of all the tasks and activities in progress at any particular moment in time.
crm, eam, erp, itil, itsm, accounting, tracking, support, cms, management, |
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ITIL Service Management Excellerator 1.10
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs.
itil, itsm, service management, service level agreement, sla, ola, uc, it, service catalog, cmdb, |
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