Lessons Learned Server for Windows 1.0.5 A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team. knowbase, knowledgebase, knowledge base, sharepoint, knowledge tree, information management, knowledge management, article management, archive, archiving solution,

Easy-CSS 1.01 For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. customer, technician, customer service, customer request, schedule, appointment, knowledge base, crm, contract, help desk,

Horizon CRM 1.70.401 Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more contact management, campaign, invoicing, quotations, opportunity, helpdesk, defect, project, knowledge base,

Adventnet ManageEngine ServiceDesk Plus 5.5 ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. help desk, service desk, asset management, trouble ticketing, helpdesk software, sla management, contract management, purchase order management, knowledge base, inventory management,

AceText 2.0.3 AceText extends the Windows clipboard, enabling you to copy and paste like never before. Take notes, jot down ideas and keep important information at your fingertips. Use templates to quickly communicate via email or instant messaging. Never again type in the same message twice. Store and move around blocks of text to easily edit complex documents. Drag and drop text from web sites and compile research. Instantly find previously saved snippets. clipboard, cut, copy, paste, text, clip, snippet, clipmate, clipmagic, write,

Radix 3.1 Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home. help desk, knowledge base, time tracking, contact management, appointment scheduling, expense tracking, client invoicing, crm, pim,

MemoBase 4.2.0 MBase32 is an easy to use Personal info manager that will hold or link to any type of information and allows a simple or compound search on any word or character in any field. Any file or Web address can be Attached to any record and opened. Any record can be encrypted. It can attach to and use multiple copies of the database including copies residing on servers. Multiple users can attach to these copies and have access to shared information. easy, database, freeform, search, pim, sql, email, knowledge base, share, organizer,

ManageEngine SupportCenter Plus 6.5 SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. customer support software, customer service management software, request tracking, service level agreement, self service portal, knowledge base, trouble ticketing system, contact management, sla violation tracking, workflow management,

General Knowledge Base 2.2.1 General Knowledge Base is an innovative knowledge management software allowing an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing and finding articles, documents or data. It allows user to keep documents systemized, to add notes and attachments, capture and store web pages from the web. Easy access to an organization's knowledgebase either on LAN, WAN or Internet is also provided. knowledge base, general knowledge, manage information, knowledgebase, knowledge software, organize notes, knowledge base software, information manager, organize articles, general knowledge base,

FAQ Script 3.0 KBlance knowledgebase script enhances self-service customer support. This knowledge base will act as a complete help desk solution and help you manage support issues like never before. Offering an easy interface, user friendly features, customer insight, product updates and complete flexibility, KBlance Knowledgebase will bring instant value to your organization. Get hold of this instant faq system to not just meet; but exceed your expectations. knowledge base, knowledge base script, knowledge base system, knowledge base software, knowledgebase, knowledgebase script, knowledgebase system, knowledgebase software, faq script, faq system,

powerDOCUMENTS 2.2 powerDOCUMENTS is a complete Knowledge Management Solution for the small and medium size companies as well as for a single person to keep valuable knowledge available to them. Build knowledge bases to document, manage, and retrieve valuable information. knowledge management, knowledge base, document management, project management, project documentation, knowledge management system, knowledge retention,

rapidHELP 2.1 This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security service desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter,

i*write 3.2.0.1 Now you can get serious about journal writing. i*write has been designed from the ground up as the journal writing tool for professionals. It is based on solid mainstream technologies to run on all Windows operating systems from Windows 98 to Windows XP and beyond. Once you start working with i*write, you will notice that it has been developed by people who actually write journals as part of their daily professional activities. journal, diary, logbook, continuous improvement, audit, business audit, management audit, interviewing techniques, knowledge base, personal archive,

powerKNOW 1.2 powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes.Retrieval of Knowledge and Information can be significantly speeded up. knowledge management, knowledge base, document management, knowledge retention, knowledge management solution, intranet, project management, project documentation, knowledge management system,

Auscomp IT Commander 5.9.337 An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy. help, desk, internet, intranet, support, it, route, sms, article, knowledge base,

KnowledgeBase Deluxe 2.6 KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer. knowledge, knowledgebase, knowledge base, support, issues, software,

Knowledge Base 2.0 Knowledge Base is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base. database, small business, knowledge base, knowledge management,

DemoCharge 2004 Create animated emails, documents and Help files by replacing static screenshots with GIF animations recorded by capturing your desktop. DemoCharge allows you to capture screen activity to create animated demos and content for the Web, emails, tutorials, presentations, training materials, product documentation, support forums, and knowledge base articles. After recording, generate the animated GIF demo (Flash MX and Java Applet in Pro version). demo, desktop, screen, capture, record, animate, animated, gif, tutorial, presentation,

VI Service Desk 2.1 VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. lotus notes help desk, notes help desk, lotus notes, helpdesk, help desk, asset management, knowledge base,

NewWayService 2.19 NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service. help desk, service, management, work orders, workorders, service calls, technicians, serial numbers, appels de service, newwayservice,